Continuum of Care Resources, Tools & Technical Assistance
Practical tools, templates, and guidance for CoC Lead Agencies, Collaborative Applicants, HMIS Leads, Coordinated Entry teams, and community partners navigating HUD requirements, system operations, and implementation.
Featured Tools
Practical, field-tested resources for the people actually running CoCs.
CoC Monitoring Checklist
Practical steps for sub-recipient monitoring and HUD compliance oversight.
PIT/HIC Preparation Timeline
A month-by-month guide to completing successful point-in-time counts.
Lead Agency Operations & Governance
Operational clarity for Collaborative Applicants and HMIS Leads managing complex system functions.
Where do I bill this?
Guidance on eligible cost allocation across Planning, HMIS, and SSO-CE grants to ensure audit-ready compliance.
What the Collaborative Applicant actually owns
Defining the unique responsibilities and decision-making authority of the organization designated by the CoC.
What the HMIS Lead owns
Structural separation of data management, security protocols, and relationship management with the CoC Board.
What should sit with Coordinated Entry
Determining the ideal workflow and organizational home for prioritization, referrals, and assessment oversight.
How to structure CoC staff roles
Defining job descriptions and performance metrics that align with HUD requirements and local system priorities.
What to do when one organization holds multiple lead functions
Implementing firewalls and conflict-of-interest policies to maintain system integrity in consolidated models.
How to build backup coverage when one person knows everything
Cross-training strategies and process documentation to prevent operational paralysis during staff absence.
Preparing for leadership turnover without losing institutional knowledge
Succession planning and digital archiving strategies to ensure continuity through administrative transitions.
Governance & System Leadership
CoC Board Roles
Defining responsibilities and authority for Board members to lead system strategy.
Governance Charters
Formalizing structures and workflows for the entire continuum.
Committee Structures
Organizing specialized groups to drive system-wide progress.
Lead Agency Expectations
Setting benchmarks for agency performance and accountability.
Decision Rights
Clarifying who holds authority over specific system components.
Conflict of Interest
Protecting system integrity through transparent disclosure.
Monitoring
Ensuring subrecipient compliance and operational quality control.
Performance Management
Connecting data to strategy for improved system outcomes.
Leadership Transitions
Navigating key personnel changes without loss of momentum.
System Redesign
Transforming complex social system components to better meet the needs of the community and HUD mandates.
NOFO & Competition
Navigating the annual HUD Continuum of Care funding competition requires strategic vision, rigorous project evaluation, and precise technical execution.
STRATEGY
Renewal Strategy
Optimizing existing project portfolios to ensure continued funding and maximum system impact.
New Project Strategy
Designing competitive new projects through reallocation or bonus funding opportunities.
REVIEW & SCORING
Scoring
Objective scoring tools based on local priorities and HUD performance standards.
Rank & Review
Facilitating transparent community processes for project ranking and tiering.
Project Performance Review
Evaluating sub-recipient capacity and data-driven project outcomes.
CALENDARS & READINESS
CoC NOFO Preparation
Early-stage planning and readiness assessments for the annual competition.
Local Competition
Structuring and managing the local RFP and application submission window.
Funding Opportunities
Navigating DV Bonus, reallocation, and other specific HUD funding streams.
Application Calendars
Comprehensive readiness tools and timelines to meet mandatory HUD deadlines.
HMIS, Data & Performance
Optimize your system's engine. We provide the operational expertise needed to master HUD reporting requirements and leverage data for meaningful system-wide performance improvement.
Federal Reporting & Compliance
- SPM (System Performance Measures) Submission
- LSA (Longitudinal Systems Analysis) Clean-up
- PIT/HIC Coordination and Reporting
- Common Data Transformation Mistakes
Quality & Troubleshooting
- Ongoing Data Quality Review Tools
- Resolving Chronic APR Issues
- System Performance Interpretation
- Monitoring HMIS Vendor Performance
HMIS Governance & Leadership
- HMIS Lead Agency Responsibilities
- Defining HMIS Governance Charters
- HMIS Project Monitoring
- Establishing Decision Rights for Data Use
Coordinated Entry
Optimizing system access and flow through standardized assessment, prioritization, and referral mechanisms.
CE Governance & Assessments
- CE Governance structure
- Standardized assessments
- Prioritization tools
CE Policy Review
- CE policy manual review,
- HUD requirements review
- Process alignment with local priorities.
Rural Access & Monitoring
- Rural access points
- Mobile assessment teams
- CE performance monitoring
Referral & Case Conferencing
- Referral processes
- Case conferencing models
- Dynamic prioritization
Youth & DV Considerations
- Youth-specific CE path
- DV safety protocols
- Confidentiality standards